Client Services Manager
Win and grow client relationships
London
Full-time-
Permanent
Experienced (2-5 years)
Your tasks 
- You own your client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting
- You translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one
- You develop and present pitches for new projects and upsell opportunities, positioning Pulse's capabilities with confidence and commercial instinct
- You oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track
- You analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for your clients
Your skills 
- You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency
- You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now
- You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure
- You are commercially minded and able to identify and develop opportunities within existing accounts
- You are solution-oriented, structured, and a reliable partner for both clients and colleagues
- You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference
Benefici Pulse
Lavora da remoto da qualsiasi ufficio Pulse
Career development
coaching
Meeting
internazionali
Opzioni di lavoro
ibride e flessibili
Uffici ubicati nei
centri città
Uffici
dog-friendly
Apply now 
About Pulse
Co-fondata da Lara Daniel e Chris Kastenholz nel 2014, Pulse Advertising è nata con una visione indirizzata a dare nuovo significato all'advertising. Da allora, siamo cresciuti fino a diventare un team di più di 100 professionisti in 7 uffici globali che seguono tutti la stessa visione.
Siamo una agenzia influencer marketing globale, che supportano brand per intercettare e fidelizzare clienti sui social media. Siamo thought leaders nel nostro campo e amiamo farci accompagnare nel viaggio da persone ambiziose e appassionate.
Come membri del Team Pulse, ci battiamo per le pari opportunità e siamo impegnati nella diversità dei nostri team indipendentemente dall'età, disabilità, razza, religione, nazionalità, orientamento sessuale, origine etnica o genere. Celebriamo le nostre differenze e siamo curiosi di imparare dagli altri, per rendere più coeso il nostro #PulseTeam.
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