Senior Manager Client Services
Win and grow client relationships
Milan
Full-time-
Permanent
Experienced (2-5 years)
Your tasks 
- You are responsible for managing, advising, and strategically developing our client relationships
- You independently create compelling sales pitches and present them to our clients
- You are responsible for the economic sustainability of your client portfolio, with a strong focus on fees and margins
- You prepare reports and project evaluations, analyze performance results, and identify optimization opportunities
- You manage projects end-to-end, ensuring the internal team is fully aligned on quality standards and deliveries are consistent with agreed timelines and expectations
- You develop new sales strategies and actively contribute to improving project workflows
Your skills 
- Driven. Passionate. Diverse. Equal. These are values you cherish
- You have at least five years of professional experience in sales or client management and consulting in a social media agency
- You enjoy creating calculations and reports to identify optimization opportunities and proactively drive growth
- You have proven experience in leading client relationships at a strategic level and can navigate complex stakeholder environments with confidence
- You bring strong business acumen and are able to balance client needs with agency profitability while maintaining long-term partnerships
- You are a true team player with excellent communication and negotiation skills in both Italian and English
Benefici Pulse
Lavora da remoto da qualsiasi ufficio Pulse
Career development
coaching
Meeting
internazionali
Opzioni di lavoro
ibride e flessibili
Uffici ubicati nei
centri città
Uffici
dog-friendly
Apply now 
About Pulse
Co-fondata da Lara Daniel e Chris Kastenholz nel 2014, Pulse Advertising è nata con una visione indirizzata a dare nuovo significato all'advertising. Da allora, siamo cresciuti fino a diventare un team di più di 100 professionisti in 7 uffici globali che seguono tutti la stessa visione.
Siamo una agenzia influencer marketing globale, che supportano brand per intercettare e fidelizzare clienti sui social media. Siamo thought leaders nel nostro campo e amiamo farci accompagnare nel viaggio da persone ambiziose e appassionate.
Come membri del Team Pulse, ci battiamo per le pari opportunità e siamo impegnati nella diversità dei nostri team indipendentemente dall'età, disabilità, razza, religione, nazionalità, orientamento sessuale, origine etnica o genere. Celebriamo le nostre differenze e siamo curiosi di imparare dagli altri, per rendere più coeso il nostro #PulseTeam.
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