Client Services Manager

Client Services Manager

Win and grow client relationships

  • PinLondon
  • PinFull-time
  • Pin Permanent
  • PinExperienced (2-5 years)

Your tasks Task

  • You own your client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting
  • You translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one
  • You develop and present pitches for new projects and upsell opportunities, positioning Pulse's capabilities with confidence and commercial instinct
  • You oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track
  • You analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for your clients

Your skills Skill

  • You have 4-6 years of experience in client services or account management at a social media, influencer marketing, or digital agency
  • You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now
  • You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure
  • You are commercially minded and able to identify and develop opportunities within existing accounts
  • You are solution-oriented, structured, and a reliable partner for both clients and colleagues
  • You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference
Apply now
Pulse Perks

Pulse Perks

  • Work abroad from
    any Pulse office
  • Career development
    coaching
  • Global
    get-togethers
  • Hybrid & flexible
    working options
  • Central office
    locations
  • Dog-friendly
    offices
Join the team

Apply now

or

About Pulse

Co-founded by Lara Daniel and Chris Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. Since then, we’ve grown to a team of 100+ people in 7 global offices - all pursuing that one vision.

We are a global influencer marketing agency, enabling brands to win and retain customers on social media. We are thought leaders in our industry and love to bring ambitious, driven individuals onboard our journey.

As an employer, we stand for equal opportunities and are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender. We celebrate our differences and are curious to learn from one another, making us stronger as one #PulseTeam.

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